At West Heath Florist, we believe beautiful flowers should be accessible to everyone in our community. Our commitment goes beyond delivering stunning floral arrangements; we strive to provide an inclusive, accessible online experience for all customers in West Heath and beyond. This accessibility statement outlines the measures we have taken to ensure our website allows everyone, regardless of ability or technology, to order from West Heath Florist online with ease.
We are dedicated to meeting level AA of the Web Content Accessibility Guidelines (WCAG) 2.1. These internationally recognised guidelines are designed to make web content more accessible for people with disabilities, encompassing a wide range of needs, including those relating to vision impairment, hearing, mobility, and cognitive processes. Our aim is to sustain a platform that welcomes all West Heath customers to browse, select, and purchase flowers simply and confidently.
The West Heath Florist website has been optimised to work effectively with popular screen readers and assistive technologies. We have ensured that our site structure, navigational features, labelling, and images include descriptive text where needed. This allows customers who use screen readers to move around the website, explore our product range, access important information, and complete the entire ordering process smoothly. Our ongoing updates continue to prioritise improvements for screen reader users, making accessible West Heath Florist shopping a reality for all.
Design and readability matter for every visitor. We have specifically designed the West Heath Florist website with high contrast colours and clear typography. These choices help ensure text and buttons are easily distinguishable and legible for users with visual impairments or colourblindness. As a West Heath Florist customer, you will find content that is visually organised, information that is simple to follow, and forms that are easy to complete without unnecessary obstacles.
Accessibility is an ongoing journey at West Heath Florist. Our team conducts regular accessibility reviews against the latest WCAG standards and web best practices, listening carefully to customer feedback from the West Heath community and beyond. We do our best to implement suggestions and resolve any identified barriers. Our goal is for every customer, no matter the device or ability level, to enjoy effortless, accessible West Heath Florist service both online and in-store.
If you encounter any challenges while using the West Heath Florist website, or if you have feedback on how we can improve your experience, we encourage you to get in touch with our team. We are always grateful for suggestions that help us make our services more accessible to every member of our community. Please reach out through our website’s contact form or by visiting our West Heath shop in person. Your insights drive our efforts to make West Heath Florist an accessible and welcoming place for all flower lovers.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
